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Abstract
The issue of quality management systems improvement at industrial enterprises is considered quite acute. In this view, it is important to look for new opportunities to improve output quality. One of the solutions to quality improvement seems to be an application of risk-oriented approach to quality management at the enterprise. The purpose of this article is to demonstrate the application of the risk-oriented approach at the certain industrial enterprise. The system of quality management of the enterprise has been analyzed, threats and problems have been identified, the list of probable risks at the industrial enterprise has been worked out, and the algorithm of the risk-oriented approach application at the enterprise has been offered in this article.
Keywords: quality; quality management system; risk; risk-oriented approach; risk measurement.
1.Introduction
Nowadays performance quality improvement of industrial enterprises based on improvement of quality management systems (QMS) is considered one of the most efficient ways of economic crisis overcoming. Quality management can be seen as three main components: quality control, quality assurance and quality improvement (Shilnikova, H.V.& Belyankova O.A., 2016). There arise some problems because of the lack of attention of top management and enterprise specialists to the issue of management strategy (Andreeva T., Popova L., Yashin N., Zhulina E., 2018). In connection to the necessary transferto a new version of the standard GOST R ISO 9001, many businesses, including industrial ones, have faced an issue of risk-oriented approach implementation in their business activity.
Risk management is closely connected to the modern spoton issues of QMS development. Risks can be the result of highly unstable environment or the outcomes of inefficient enterprise performance. Hence, according to international standards (IS) ISO 9000 version 2015, it is highlighted that strategic goals of industrial enterprises quality management can only be achieved taking into account risk measurement. Risk management in QMS, according to these standards, is a compulsory component of the system. At the same time there has not been yet enough methodology worked out to manage and measure risks in QMS.
These days risk management, in a view of new version GOST R ISO 9001-2015 implementation, is becoming a critical element of QMS. It makes the issue of risk management in quality one of the most urgent to solve.
A peculiar...