Knowledge for Web site development

Abstract

Web site development work is a growing aspect of the IT activities within many organizations. However, the skills and knowledge required by IT practitioners for successful Web site development are still largely uncertain. This paper examines the results of a research exercise involving case studies in 20 UK organizations aimed at investigating: 1. the skills and knowledge that are required for Web site development work, 2. how such skills and knowledge are used in actual practice, and 3. the mechanisms by which such skills and knowledge can be acquired and improved.