Re-engineering the usability-testing process for live multimedia systems

Abstract

This paper seeks to present a comparative study of the traditional usability-testing process and the re-engineered usability-testing process for live multimedia systems. The paper provides an overview of current usability-testing techniques and usability laboratory configurations, and identifies some gaps in the traditional usability-testing approach. Traditional usability-testing procedures are suitable for testing systems in the static environment but prove to be sub-optimal in testing systems for dynamic (real-time) environments.