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ComBrio Inc. in Southborough is launching its first products this week, having quietly raised $5 million from a syndicate of small New England venture capital firms since its foundation two years ago.
The company is attacking the problem of remotely managing a farflung organization's network devices from a central location.
It's a problem that founder and vice president of engineering Clark Lefavour knew well at his previous creation, Infinity Computer Corp., a Southborough systems integrator and network management company.
Sending a person out to a customer site to work on equipment was expensive, so whenever possible, Lefavour preferred to fix problems remotely. But to do so, he had to set up an individual virtual private network (VPN) connection at each customer site and then configure the VPNs to gain access to the devices.
Not only was this arrangement complex to manage, but it also laid the groundwork for bigger problems.
"If an employee left, I'd have to go to each customer site to change the profile," Lefavour said. "I've got to tell a customer...