Abstract

Background

The implementation of new technology can interrupt established workflows in health care settings. The Quality of Maternal Care (QUALMAT) project has introduced an electronic clinical decision support system (eCDSS) for antenatal care (ANC) and delivery in rural primary health care facilities in Africa.

Objective

This study was carried out to investigate the influence of the QUALMAT eCDSS on the workflow of health care workers in rural primary health care facilities in Ghana and Tanzania.

Design

A direct observation, time-and-motion study on ANC processes was conducted using a structured data sheet with predefined major task categories. The duration and sequence of tasks performed during ANC visits were observed, and changes after the implementation of the eCDSS were analyzed.

Results

In 24 QUALMAT study sites, 214 observations of ANC visits (144 in Ghana, 70 in Tanzania) were carried out at baseline and 148 observations (104 in Ghana, 44 in Tanzania) after the software was implemented in 12 of those sites. The median time spent combined for all centers in both countries to provide ANC at baseline was 6.5 min [interquartile range (IQR) =4.0–10.6]. Although the time spent on ANC increased in Tanzania and Ghana after the eCDSS implementation as compared to baseline, overall there was no significant increase in time used for ANC activities (0.51 min, p=0.06 in Ghana; and 0.54 min, p=0.26 in Tanzania) as compared to the control sites without the eCDSS. The percentage of medical history taking in women who had subsequent examinations increased after eCDSS implementation from 58.2% (39/67) to 95.3% (61/64) p<0.001 in Ghana but not in Tanzania [from 65.4% (17/26) to 71.4% (15/21) p=0.70].

Conclusions

The QUALMAT eCDSS does not increase the time needed for ANC but partly streamlined workflow at sites in Ghana, showing the potential of such a system to influence quality of care positively.

Details

Title
Impact of an electronic clinical decision support system on workflow in antenatal care: the QUALMAT eCDSS in rural health care facilities in Ghana and Tanzania
Author
Mensah, Nathan 1 ; Sukums, Felix 2 ; Awine, Timothy 3 ; Meid, Andreas 4 ; Williams, John 3 ; Akweongo, Patricia 5 ; Kaltschmidt, Jens 4 ; Haefeli, Walter E 4 ; Blank, Antje 4 

 Department of Clinical Pharmacology and Pharmacoepidemiology Heidelberg University Hospital, Heidelberg, Germany; Navrongo Health Research Centre, Navrongo, Ghana 
 Department of Clinical Pharmacology and Pharmacoepidemiology Heidelberg University Hospital, Heidelberg, Germany; Muhimbili University of Health and Allied Sciences (MUHAS) Directorate of Information and Communication Technology, Dar es Salaam, Tanzania 
 Navrongo Health Research Centre, Navrongo, Ghana 
 Department of Clinical Pharmacology and Pharmacoepidemiology Heidelberg University Hospital, Heidelberg, Germany 
 School of Public Health University of Ghana, Legon Accra, Ghana 
Publication year
2015
Publication date
Dec 2015
Publisher
Taylor & Francis Ltd.
e-ISSN
16549880
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
2215233136
Copyright
© 2015 Nathan Mensah et al. This work is licensed under the Creative Commons Attribution License http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.