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Abstract
This paper presents the results of experiments aimed at the application of a confrontation matrix in management of socio-technical systems. It also presents the results of the research focused on seeking new opportunities of the theory systems, system applications and specific methods in work of specialist teams. It shows one of the output - innovative application of confrontation matrix. This application is suitable for use in a company sphere to select a strategy, and also for the management of internal and external company relations. Another important utilization is in the area of analysis and evaluation of system characteristics, especially relations in socio-technical systems.
Keywords: project team quality; optimization methods; confrontation matrix; computer application; socio-technical systems.
1.Introduction
To manage and direct systems, industries, processes, projects and working teams as well as interest groups strategically, it is necessary to use effective managerial methods. In practice the SWOT method is very frequently used (Sedlačková and Buchta, 2006; Kerkovský and Vykypěl, 2006; Kolkman, 2010; Zavadskas et al., 2011; Osita et al., 2014; Shakerian et al., 2016; Šťerbová et al., 2016; Thamrin et al., 2017) or its alternative TOWS, as a universally used tool, method or technique which maps and analyses a particular phenomenon, process, project or organization. Lind (2015, p. 116) claims that the aim of the SWOT analysis is to define possible appropriate activities which may have a positive impact on strategic and operative situations. It is appropriate to use the method especially at the beginning of the process of planning, proposal or decision making, to identify the strategic position of organizations, groups of specialists or individuals. It allows selection of the adequate basic strategy. To use the above mentioned method effectively a tool was determined in the last period (Jenčo and Lysá 2018). At the same time an application form was developed in the software environment which is well known and easily accessible for specialists and employees. Vyhnal (2016, p. 10) pointed out that "a manager must be able to systematically classify information and that deduction is used at the right time". Dirgová (2011, p. 36) states that "in each organization we look for approaches, the best forms of management, communication and motivation".
A proper tool for system's strategies analysis and synthesis is the confrontation...