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Jenny Campbell's career in the financial services sector started with a week's work experience in a bank and has culminated in her status as chief executive officer (CEO) of YourCash. Rob Shepherd finds out more about her road to success and the role the company's administrative management team plays in fulfilling her corporate vision.
'Cash is still king' is a phrase that Jenny Campbell states early on during our conversation and you can tell that she means it. As head of YourCash, the leading independent automated teller machine (ATM) supplier, and the only female CEO in her sector of the payments industry, she has taken an ailing company and transformed it into a highly profitable enterprise. It is therefore no surprise that she is considered a role model for women in business.
Turning point
The 7th July 2005 London terrorist bombings left an indelible mark on the memories of most people in the UK and beyond. For Jenny? the events of that terrible day provided a catalyst for change that transformed her working life.
'On any? other day? of the working week I would have been on a train from King's Cross underground at around 9.00am - around the time when the bomb went off,' she explains. 'However, having agreed to take my son for his driving theory test that morning, I'd arranged to go in late. Needless to say? I didn't make it into work that day? and spent the time at home trying to contact the 30 members of my team by phone. The roll call took all day and although everyone was OK, I decided that my working life in London was nearing an end.'
At that point Jenny was a leading light at the Royal Bank of Scotland (RBS), having joined from NatWest where she began her career at the age of 16. 'Although I originally wanted to be a vet, after doing a week's work experience at a bank I decided to forego the academic route,' she states. 'After some negotiation, my father, himself a banker, agreed...