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By Korky Koroluk
[Graph Not Transcribed]
If it ain't broke, don't fix it.
Most people would agree with that, but an engineer friend adds new meaning when he says: "If it ain't broke, it doesn't have enough features yet."
Ask him to explain and he'll tell you that when people blame technology for something, it's usually not the technology that's the problem. Instead, he says, it's most often a case of good technology that doesn't work as expected because the designers didn't consider the people using it.
This is a subject that is close to my heart, because I have long felt that our somewhat slow adoption of new technologies is due in large part to the fact that the designers seem to expect people to adapt to technology, instead of the other way around.
So it's nice to come across a new book called The Human Factor, by Kim Vicente, an engineering professor at the University of Toronto. Its subtitle is Revolutionizing...