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Applied Systems' Epic promises the ability to update a broker management system without the need to install updates physically at each work station
What should you expect from an automated broker management system touted as different from all the rest and built on a completely new technology platform? It might take some thinking to get beyond the familiar "save-time, be-more-profitable" messages that broker management system vendors famously proclaim.
Brokers and carriers are being prepared to receive a technology that is intended to surpass conventional industry expectations, largely because brokers and agents practically custom-ordered it. Introduced in the United States in November 2008, Applied Systems Epic is scheduled to enter the Canada marketplace later this year. What's new and different about Applied Systems Epic, and what will it mean for CRMs, brokerage owners and IT personnel?
The Epic system is designed to scale both technically and functionally. Simply stated, its benefit is this: as your insurance business grows, Epic grows with you. As a result, you're looking at less total cost of ownership for your broker management system.
Businesses owners tell us they need solutions that contribute to measurable levels of success. For information technology solutions to contribute, they must scale technically (how many users can I have on this system, and can the database handle my business 's unique needs?) and functionally (does the system support the business functions I need to support my business as I expand?) .
EPIC TECHNOLOGY
Although the Canada insurance marketplace has seen SQL server-based systems, they have so far been implemented as traditional client-server based applications. In other words, as updates and new versions are released, someone in the brokerage needs to touch not only the server but also each client workstation for installation. This process has associated costs: someone has to be paid to load the update or new release; in addition, a cost is attached to...