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Abstract
Purpose - The purpose of this paper is to offer a preliminary case study exploration of the corporate social responsibility (CSR) issues being addressed and reported by the UK's leading food retailers.
Design/methodology/approach - The paper begins with a short discussion of the characteristics and origins of CSR and this is followed by an outline of the structure of food retailing in the UK and of the ways in which the leading food retailers are driving innovation and development. The paper draws its empirical material from the CSR reports and information posted on the world wide web by the UK's ten leading food retailers.
Findings - The findings reveal that each of the leading food retailers has its own approach to CSR and that there are substantial variations in the nature and extent of the reporting process. That said, there is some common ground in reporting on a range of environmental issues, on sourcing, on employees, on customers and on the communities in which the retailers operate. The underlying message is that all food retailers believe that CSR is an integral element of their core business.
Originality/value - The paper provides an accessible review of CSR issues and agendas, as perceived by the UK's leading food retailers, and as such will interest academics and practitioners working in and on this sector of the retail marketplace.
Keywords Business ethics, Food industry, Retailing, United Kingdom
Paper type Case study
Introduction
Within the last decade "corporate social responsibility" (CSR) has been gaining momentum across the business community and it is seen to be increasingly high on boardroom agendas. Within the retail sector of the economy the UK's major food retailers are major employers and they continue to be very much at the cutting edge of innovation and development and they increasingly recognise the impacts they have on the environment, on society and on the economy. They are increasingly keen to communicate their commitment to CSR to their shareholders, their customers, and their employees and to the public at large and to government. This case study offers a simple preliminary exploration of the CSR issues being addressed by the UK's leading food retailers.
Corporate social responsibility
CSR is rooted in the recognition that businesses are an integral...