Value Stream Mapping: a study about the problems and challenges found in the literature from the past 15 years about application of Lean tools

Abstract

Value stream mapping (VSM) is an important tool of the lean approach and is used to identify value-adding activities and those considered wasteful of materials and the flow of information and people. However, when not applied correctly, VSM can complicate the identification of waste, lead to misinterpretations and assessment mistakes, and undermine the implementation of future improvements. The purpose of this paper is to investigate the main difficulties and limitations encountered during the construction of current state maps, analysis of the associated causes, and pointing out of guidelines to facilitate the use of VSM to map processes. To do so, a search and evaluation of papers in journals, conferences, theses, and dissertations was conducted, and the articles were categorized according to the field of application (factory floor, supply chain, product development and services) and approach (theoretical or practical). In conclusion, this paper criticizes some ways that VSM has been used, observing that important constraints created by its application must be considered and that when used incorrectly, the tool can lead to mistakes that can cause problems instead of benefits. Considering the problems identified, the paper suggests future works for improving the use of VSM for mapping processes.