The Impact of Training and Development Programs on the Banking Personnel

Abstract

The main purpose of this study is to investigate the impact of training and development programs on Asbank employees. This study is based on a face-to-face questionnaire conducted in April 2018, with 170 employees of Asbank. 97 employees which are 57% of the population respond to the questionnaire. Gullu’s (2016) scale which is adapted from Kirkpatrick’s model has been used to perceive employee training effectiveness. According to this scale, this questionnaire consists of three parts First part of the questionnaire gathers information about demographic features and second part collects part collects information on the status of employee participation in training and development programs. The last part measures the employees’ participation in training and in the last part measure the employees’ perception of effectiveness on training and development in Asbank which consists of twenty-four questions. According to the study results, there was no strong effect in terms of 4 levels. Respondents have a positive effect on education, even though partially, and although the learning objectives were partially achieved, this did not affect the behaviour and performance of employees.