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There was a time when many industry observers expected the business-process management market to disappear. After all, how would vendors that provide BPM-and nothing but BPM-survive when companies such as IBM, Microsoft, Tibco, webMethods and BEA Systems keep adding BPM functions to their middleware software products?
As it turns out, the push to enable services-oriented architectures (SOAs) has given a new lease on life to ISVs whose software maps out the complex dance of rules, procedures and interactions of people and computers. That's because in a services-oriented world, businesses must understand which functions span across the organization and then design both repeatable and reusable processes that can be loosely coupled to mirror business operations.
As a result, BPM...