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SUITE INCLUDES KEY FEATURES ALREADY DELIVERED BY MAJOR RIVALS
PeopleSoft Inc. this week will unveil its first full customer-relationship management application suite since it bought Vantive Corp. a year ago. But the scope of the software signals that the vendor is still behind some of its competition.
The company will make PeopleSoft CRM 8 the focus of its user conference in Los Angeles next week, an indication of how important the vendor views CRM. No wonder-PeopleSoft says its existing CRM applications are responsible for the bulk of new sales. PeopleSoft CRM...