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ABSTRACT: People driven by their expanded interconnectivity. Recent research confirmed the importance of brand engagement to build a positive brand image, to share brand values and to deliver its own messages, that drive loyalty. Brands nowadays know how to build a strong relationship through meaningful stories to be able to attract and engage. Brand engagement affects indirectly profitability, revenues and market share. They need to level up this relationship from just emotional link to involvement. The consumer needs to be a partner, to interact to be seen and heard. Brand storytelling is about sharing qualities and beliefs with the audience to be connected in a mental and emotional level. The objective is to involve him in the brand story rather than highlighting new products or services. Stories should be able to affect and to be memorable enough to stick in people's minds and touch their hearts. The consumer needs to feel how important the brand to him and how he could benefit from his commitment to the brand. The humanitarian aspects are the core power of stories, because of its strong connection to the real life. It also shapes cultures over time and defines history. In business, brands share their own stories to maintain a long-lasting relationship with the consumer, because they need them to deeply understand, believe and engage with their brands. This research aims to highlight the effect of storytelling on consumer's attachment towards the brands and to develop a conceptual framework for meaningful storytelling to enhance brand engagement.
KEYWORDS: Meaningful, Storytelling, Engagement, branding, conceptual framework.
1Introduction
In a content overloaded world, people never stopped posting, sharing or texting. According to Meaningful brands report 2017, 500 million tweets, 4.3 billion messages on Facebook and 500 million hours on YouTube a day. The reason why is that people are too much attached is that they are seeking of meaningful connections. Brands should know what people are caring about to be able to create meaningful contents [17]. Weinberger (2014) stated that engagement is considered the most important aspect of...