Content area

Abstract

Library literature suggests that the Internet has profoundly affected traditional academic library operations over the past several years. To validate whether this trend holds at a mid-size academic library and to verify whether building traffic can be used as a model for predicting service intensity, correlations were run on traffic and three variables - circulation, OPAC searching, and reference desk activity. The results show that there is a strong relationship between traffic and these key functions, suggesting that library traffic can be a useful tool for library management to employ in gauging the overall, in-house use of the library. This provides a mechanism for administrators to address personnel and budgetary needs as well as a means for identifying the core number of staff needed so that the library can maintain an effective level of service.

Details

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Business indexing term
Title
Does building traffic affect circulation, OPAC searching, or reference desk activity?
Publication title
Volume
18
Issue
4
Pages
327-333
Number of pages
7
Publication year
1999
Publication date
1999
Publisher
Emerald Group Publishing Limited
Place of publication
Westport
Country of publication
United Kingdom
ISSN
15271161
Source type
Scholarly Journal
Language of publication
English
Document type
Feature
ProQuest document ID
233605279
Document URL
https://www.proquest.com/scholarly-journals/does-building-traffic-affect-circulation-opac/docview/233605279/se-2?accountid=208611
Copyright
Copyright MCB UP Limited (MCB) 1999
Last updated
2024-11-19
Database
ProQuest One Academic