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This study investigated to what extent there is a relationship between job satisfaction and organizational commitment among health care employees in the Caribbean. The study included a sample of 33 employees who worked in a health care facility in the Caribbean. There were two questionnaires used for this study. One measurement instrument was the Job Satisfaction Questionnaire adapted by Lucas, Babakus, and Ingram (1990) used to measure the overall job satisfaction among healthcare employees. The other measurement instrument was the Klein Unidimensional Target-free (KUT) questionnaire developed by Klein, Cooper, Molloy, and Swanson (2014) used to measure the overall organizational commitment among healthcare employees. The Pearson r correlation was used to determine the relationship betweenjob satisfaction and organizational commitment. The study found that there was a moderate but significant positive relationship between overall job satisfaction and overall organizational commitment among health care facility employees in the Caribbean.
Keywords:job satisfaction, organizational commitment, turnover intentions
Over the years the relationship between organizational commitment and job satisfaction have been the topic of journal articles. Because of the implications both these constructs tend to have individually and organizationally such as the issue of one's work life balance. This means that the more a particular employee becomes involved in one's job, the higherthework family conflict. This might eventually lead to increasejob burnout, lowerjob satisfaction and lower organizational commitment as in the case of health care employees (Adams, King, & King, 1996). It is telling that Trivellasa, Reklitis, and Platis (2013) also argued that the health care sector tends to have huge degree of emotional labor. Thus, a particular employee's job satisfaction has now become very significant, especially because the value of services being provided cannot be merely standardized and their outcomes tend to be directly influenced by health care employees including nurses, and doctors.
Rad and De Moraes (2009) explained that a particular healthcare employee might directly impact customer satisfaction in a healthcare setting suchas ahealthcare facility/hospital. This is because the way the particular employee involves and interacts with a particular customer/patient tends to play an imperative part in what is described as a particular customer's/patient's perception of quality (Rad & De Moraes, 2009). Although, Rad and De Moraes (2009) stated that there have been various studies concerning job satisfaction...