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ABSTRACT
Training and Development has a greater impact on the activities of the public sector organizations. Some organizations fail to execute Training and Development fully in their operations without proper engagement of specialized trainers or insufficient resources to train their staff or employees more often. The study examines the impact of Training and Development in the public Sector, in the Wa Municipality, particularly the Ghana Education Service (GES). The study analyzed the demographics of respondents, important factors in solving performance problems, other management activities that affect employee's productivity aside Training and Development, and recommendations on how Training and Development can be implemented in the GES. The researchers used questionnaires as the instrument to obtain data from respondents. However, the study noticed a gap that, employees are not well abreast with the information regarding a well-defined training policy which makes it difficult for GES to conduct Training and Development effectively and efficiently. The study therefore recommends that management of GES as well as employees should have a well defined training policy. Management should strengthen their communication channels to the teachers to make sure they are abreast with the issues in training policies and training needs assessment. Enough funding should be provided by the Government for GES to effectively implement Training and Development programs to ensure a better quality of service in the Wa municipality and the country at large.
1.INTRODUCTION
Training has diverse ways in which it can be defined. It is termed as "an organized development of the skills, knowledge and behavior required by employees to do effectively on confirmed task" as defined by Shaheen, Naqvi &Khan (2013) or "basically learning that is provided in order to improve performance on the current job" as defined by Amin et al (2013).
Elnaga and Imran (2013), also define training as "programs that offer workers with new information, skills, or professional development opportunities". Training can take several forms, on-the-job training or off-the-job training; within the organizational setting or outside the organization. Apart from the observation, training brings about getting innovative knowledge to help handle future and current situations. Throughout the world, training and development has gone through some advancement. The historical aspect of training and development shows how it has evolved.
Vestibule training evolved out of training...