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* Airline aims to drive e-ticket volumes up from 63% to 100%
* Support under way for ticket sales via Blackberry and smartphone
Airline BMI will this week finish rolling out a new electronic ticket purchasing and payment system.
The conclusion of the eightmonth project will help the airline to meet challenging targets for adopting electronic processes. Like companies in other sectors, the airline is trying to boost customer self-service as a way of driving down costs.
BMI plans to drive e-ticket volumes up from 63% to 100% by the end of next year.
It also plans to...