Small – and Medium-Sized Enterprises’ Customer Relationship Management Processes Impact on Firm Performance Moderated by Entrepreneurial Orientation - ProQuest

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Small – and Medium-Sized Enterprises’ Customer Relationship Management Processes Impact on Firm Performance Moderated by Entrepreneurial Orientation

Branner, Katrice. The University of North Carolina at Charlotte ProQuest Dissertations & Theses, 2020. 27671292.