Content area
Full Text
ABSTRACT
The purpose of this paper was to examine the relationship between quality circles and intraorganizational group cohesiveness. The paper is designed as a theoretical paper, and discussed content bothering in the role of quality circles in enhancing group intra-organizational group cohesiveness. The results are based on an observed aggregate of studies that identify the imperatives of quality circles as substantial and adequate in facilitating improved outcomes of intra-organizational group cohesiveness. In conclusion, this paper affirms that quality circles are useful in addressing both operational and diversity challenges of the organization, and that through the adequate design and structuring of their activities, can substantially contribute towards improved outcomes of intraorganizational group cohesiveness. It was recommended that (a) The design and structuring of such circles should be premised on policies and control frameworks which drive the collaborative processes and interaction between members of the circle in a way that enhances their levels of correspondence and dependence on each other, and that (b) The formats of such circles should also allow for interactive sessions that pool in every member at particular times and which emphasizes on the participation and involvement of all members
KEYWORDS: Quality circles, intra-organizational group cohesiveness, collaboration, trust, social identity
1.INTRODUCTION
Cohesiveness in groups is not considered as common place, even when it appears to occur when members of a group tend to enjoy relatively robust social network of relationships and trust within themselves. The possibility of sticking together borders around the propensity of group cohesiveness, because cohesive groups have several positive qualities that are noticeable with a shared perception of bonding and togetherness, suggesting substantial levels of trust and correspondence among group members, while upholding the standard norms of the group (Langfred, 2000). Intra-organizational group cohesiveness as a concept has been around as long as employees within the organization have tended to categorize and identify with certain groups or parties within the organization. It describes the level or extent to which members bond, value and identify with each other within particular groups within the organization (Change & Bordia, 2001).
Studies reveal that given the growing complexities and work complications experienced by employees within their work settings due to globalization and increased workplace diversity, most organizations are constantly plagued by constant conflict between...