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My family loves to tell one particular story about my childhood - the day I faced the devastating truth that my dad couldn't fix anything.
As an HVAC technician with more than 25 years of experience, he is quite the handyman, and I loved to brag, letting anyone who would listen know that "my dad can fix anything."
At five- or six-years-old, I broke one of my favorite CDs to listen to in the car. Luckily, I knew my dad could fix anything, so my plan was to wait until he got off work that day and present him with my problem. Little did I know that a CD broken right down the middle isn't exactly fixable. "What? But you can fix ANYTHING!" And the tears began to flow.
As I see it, our industry, whether you're a distributor, manufacturer or contractor, is in the business...