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ABSTRACT
The literature on the individual difference in the display of organizational citizenship behaviour (OCB), with respect to age, gender, total work experience, organizational tenure has not been conclusive. While studies on different culture and organizational context have come up with different findings, there is a paucity of such research in academic organisations. With this backdrop, this study aims at studying the impact of demographic variables such as gender, age, work experience organizational tenure, and job category in an Indian university context. The findings revealed that male and female employees don't differ significantly in the display of citizenship behaviour; there was also no significant difference in the display of OCB among teaching and non-teaching category; the different age groups were found to differ in the conscientiousness dimension of OCB. The findings further revealed total work experience and organizational tenure to be better antecedents of OCB. The paper has theoretical and practical implications in the demographic difference in display of OCB in academic organizations.
Key words: organizational citizenship behaviour, demographics, Education sector, Academic organization, India
Introduction
An organization can be described in terms of the demographic composition of age, sex, race, tenure and educational background (Pfeffer, 1983). These demographic compositions form the basis of self-categorisation and influence the perception and behaviour of employees (Turner, 1987: 54). Hence, studying demographic differences in different organisational behaviour context have been of interest for researchers. Recently, there is growing curiosity on studying demographic difference in extra-role performance or organisational citizenship behaviour (OCB) in the modern work setting (Dwivedi, Kaushik & Luxmi, 2015; Mitonga-Monga, Flotman & Cilliers, 2017).
Many previous studies have examined the demographic difference in relation to its display of Citizenship Behaviours in various sectors and different cultural contexts (Wangeri,Tumuti, & Otanga, 2014; Mohammad, Quoquab, Habib, & Zakaria,, 2010; Mitonga-Monga, Flotman, & Cilliers, 2017). While Agyemang (2013) found no significant relationship between organizational tenure and OCB among bankers in Ghana, Mohammad, Quoquab Habib & Zakaria(2010) found age and tenure to be related among the academic staffs of high learning institutions in Malaysia.
Studies on demographic difference in OCB has been studied in different cultural context. To mention few, Cohen & Avrahami (2006) had studied 241 certified nurses and their superiors in the hospital sector in Israel to understand...