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Abstract
Purpose: This article apply Kaizen approach in identifying significant leadership attributes that can influence facility managers' intention to adopt Building Information Modelling (BIM) in their organisations.
Design/methodology/approach: Data were collected using a questionnaire survey from 302 facility managers categorised as line and middle management level. A total of 56 elements were tested using a seven Likert-scale and seven hypotheses were verified. Kaizen approach are suggested as the primary resolution for the insignificants attributes. .
Findings: The structural model assessment confirmed a positive significance between three attributes and intention to adopt, specifically leadership behaviour, team leadership, and vision. This research recommends the use of the Kaizen approach as the process improvement technique for four non-support attributes, namely achievement, empowerment, teaching, and change management.
Research limitations/implications: The results of this study are drawn from a general FM organisations as BIM is not widely use among FM team in Malaysia.
Practical implications: The study was an attempt to promote the Kaizen approach for the resolution of facility managers' intention towards BIM adoption. As a tools for the collection of databases with a digital visualisation, BIM brings lots of potential in FM operations.
Originality/value: This research emphasises that the introduction of Kaizen approach for the resolution of non-support attributes will reinforce facility managers' decision and effort to implement BIM in their organisations.
Keywords: Building Information Modelling, Facility Management, Intention to Adoption, Kaizen
Introduction
The issue of poor Facilities Management (FM) is often due to a department's doubtful ability to support the core business objective. As such, a survey of FM managers done by Aziz, Nawawi, & Ariff, (2016) has mentioned that FM is often misunderstood as a profession focused on maintenance management. Even within the scope of maintenance management, they are often associated with misjudgement, miscommunication, and recurring mistakes. By looking at the comprehensive research done by Berahim, Jaafar, & Razali (2013), in the aspect of Malaysian local authorities' asset management, it has resulted in the identification of several issues causing facilities failures. They include repeated maintenance, asset mismanagement, asset misappropriation, mismanaged assets disposal, and asset under optimisation or wastage. Despite FM being a profession that encompasses multiple disciplines to ensure the functionality of the built environment by integrating people, place, process and technology (IFMA, 2014), its...