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Abstract:
Purpose: The purpose of this paper is to present the findings relating to the impact of servant leadership on employee performance, organizational commitment, and employee trust in leaders.
Design/Mathodology/approach: We conducted a systematic literature review (SLR). This study contributes to the development of servant leadership theory and practice in relation to organizational commitment, followers' trust, and employees' performance outcomes. In addition, this study contributes to the methodology for conducting SLRs in the field of management. The investigated previous studies are from different authors and different countries.
Findings: The findings suggest future research in using the same variable of servant leadership impact towards performance organization and mediation culture organization. This study also suggests that organizational commitment, trust, employee performance, and organization culture are impacted by servant leadership. In looking at the many previous studies on organizational culture from around the world, it is rare for literature to examine the relationship between servant leadership and employee performance outcomes.
Practical Implications: Servant leadership is a compelling topic to study because, in this leadership style, leaders give priority to the people they lead. This style of leadership is also unique because most humans tend to prioritize their own interests. Servant leadership creates organizational commitment and followers ' trust in their leadership.
Originality/Value: The research literature on servant leadership links this style of leadership with organizational commitment and trust. Several studies have concluded that servant leadership significantly generates organizational commitment and trust.
Keywords: Employee performance, Organizational commitment, Trust, Servant leadership.
Paper type: Research article.
1.Introduction
Leadership styles are an interesting topic to examine. Every organization needs a leader, and, in these times of uncertainty caused by the additional demands that globalization is putting on businesses, stakeholders need to be able to count on an effective leader. This requires a leadership style that is highly capable and responsive to the demands of the changing business climate in a global situation dominated by aspects of extreme uncertainty. Wong (2002a) argued that globalization has led to workforce diversity and rapid social and technological change, thus requiring rethinking and regrounding in leadership and management.
Greenleaf (1998) argued that servant leadership prioritizes the interests of the leader's followers rather than the leader's own interests. Leadership styles that pay attention to the benefits to...