Patient and nurse content preferences for a communication board to facilitate dialogue in the intensive care unit

Abstract

Objectives

The main aim of this study was to identify patient and nurse content preferences for a communication board to facilitate effective communication (dialogue) in the critical care unit.

Research design

A qualitative research design focusing on explorative and descriptive components was used to address the aim of the research study. The study employed two participant groups. Semi-structured interviews and focus group discussions were conducted with critically ill patients (N = 10) and critical care nurses (N = 30).

Setting

The study was conducted in four different private hospitals of the same hospital group in Gauteng, South Africa.

Findings

Four distinct themes were identified in the research regarding the vocabulary items that participants would like to have included.

Conclusion

The findings suggest that patients perceive a communication board to be valuable in enhancing communication in the critical care unit; that cultural and linguistic diversity should be considered; and that patients and nurses have varying opinions on topics of priority during communication.