Content area
Abstract
The current qualitative research case study explored the challenges faced by working older adults with accepting new technological innovations in the business organization. The focus of the study was an examination of the challenges faced by participants regarding the use of various technologies within the business organization. Areas studied included the social influences involved in the acceptance of information technology in the business organization. The study focused on male and female working adults, aged 55 and older of various backgrounds, ethnicities, and experiences, and residing in the state of Florida. The purpose was to determine how new technologies shape the experiences of older adults in business organizations. This study was designed to identify commonalities regarding perspectives of silent generation and baby boomers related to challenges and acceptance of workplace technology. A qualitative case study research design was utilized in determining common themes based upon the lived experiences of 14 participants, identified as baby boomers or silent generation, and their challenges and acceptance of workplace technology. Results of this study discerned four themes in participants’ lived experiences influencing their decisions on areas such as ample knowledge in technology, technology use, remote access, training, and continuation of development in technology use. The detection of commonalities provided guidance for business organizations in recognizing the value these individuals bring to the organization, while developing training programs to alleviate or lower the challenges and acceptance of workplace technology.