LaundryMama: Humanising Laundry Tasks using Laundry Management System and Laundry-On-Demand Mobile Applications

Abstract

Laundry Management System and Laundry-On-Demand Mobile Applications are presented in this paper. Using conventional laundry service method, customer is not informed about the laundry process stage, does not have option to arrange the preferred laundry pick up time for the deliveryman to pick up the unwashed laundry from the address provided by customer and the laundry ordering paper forms are often lost in transit between customer and admin. Therefore, a laundry management system software and laundry on demand mobile application is demanded to solve the problems. The software development is performed using an open source developing platform Android Studio IDE and Firebase Real-time Database, Authentication, Cloud Messaging and Cloud Storage. The method used to develop the software is waterfall modelling and two characters are involved, which is admin and customer. The two characters functions are separated in two different applications. A Laundry Management System Software is developed for admin to manage, make order and monitor the business. A Laundry-On-Demand Mobile Application is developed for customer to make order and monitor the order. These both applications can receive notification from each other. The data can be correctly written and read from Firebase Real-time database, Firebase Authentication, Firebase Cloud Storage. The developed software and mobile application are evaluated in term of its functionality.