Abstract

Background: Missed nursing care (MNC) is a problematic issue in clinical settings. The contextual knowledge of the reasons underlying it calls for managers to implement guidelines for minimizing MNC and redesigning nurses’ practices.

Objectives: To identify strategies perceived by the nurses in an oncology hospital to minimize MNC.

Methodology: Exploratory, descriptive, cross-sectional study with a qualitative approach based on case study assumptions. Environmental sample composed of 10 nurses from the medical specialties of an oncology hospital. Semi-structured interviews were applied from September to October 2018. All participants gave their informed consent.

Results: Nurses identified the following strategies to minimize MNC and improve the quality of nursing care: Error awareness, Training, Communication, Adequacy of resources, and Change in the organizational culture.

Conclusion: MNC compromises the quality of care and increase patient vulnerability. Adopting the identified strategies can benefit the organization studied and improve the quality of care.

Details

Title
Missed nursing care in a Portuguese hospital: nurses’ perceptions of minimizing strategies
Author
Ivo Cristiano Soares Paiva; António Fernando Salgueiro Amaral; Isabel Maria Pinheiro Borges Moreira
Section
ARTIGO DE INVESTIGAÇÃO (ORIGINAL)/RESEARCH ARTICLE (ORIGINAL)
Publication year
2021
Publication date
Sep 2021
Publisher
Escola Superior de Enfermagem de Coimbra
Source type
Scholarly Journal
Language of publication
English
DOI
https://doi.org/10.12707/RV20146
ProQuest document ID
2585905168
Copyright
© 2021. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.