Knowledge Sharing Among Student Affairs Professionals at a Small Faith-Based Higher Education Institution

Abstract

This qualitative study explored student affairs knowledge-sharing influences through Clark and Estes’s (2008) knowledge, motivation, and organizational (KMO) influence framework. The study was conducted at a 4-year higher education institution involving a diverse group of participants. Data were collected through semi-structured interviews to identify whether the KMO influences were validated, not validated, or partially validated. Findings revealed needs in KMO influences. Following the results, I provide an implementation and evaluation plan. The recommendations are designed to increase knowledge-sharing practices among student affairs professionals at higher education institutions. Knowledge sharing is a critical organizational component in various industries. Specifically, knowledge sharing among student affairs is essential to provide and improve student services, processes, emergency response, and enhance student experiences. Therefore, organizational leaders must create knowledge-sharing cultures to accomplish organizational goals.