Relational Coordination as an Indicator of Teamwork Quality: Potential Application to the Success of e-Learning at Universities

Abstract

Teamwork has emerged as a contemporary management technique, the no adoption of which has been considered as a cause of failure to implement change initiatives in organizations. Studying teamwork in relation to the implementation of organizational routines to improve results in on line Educational Systems is important because many practices for improving e-learning systems cannot be used without a collaborative teamwork. The relational coordination model is applied to measure teamwork to a representative sample of lecturers and students that teach on e-learning based systems in Spain and in this paper, the results are presented. Given the importance of interactions among educational professionals, the model of relational coordination is well positioned to address teamwork quality in the University contexts. However, to the researchers' knowledge, this is the first research applying relational coordination model in the context of organizational routines implementation in e-learning processes.