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Contents
- Abstract
- Gig Work in an Era of Changing Psychological Contracts
- Scope and Method of Review
- What Gig Work Is (and What It Is Not)
- Psychological Contracts in a Changing World of Work
- Revised Organizational Inducements Under the New Psychological Contract
- Worker Responses to the New Contract: When Gig Work Is Preferred to Traditional Employment
- Adapting to Gig Work: Implications for Organizations and for Workers
- Job Analysis: Standardized Tasks, Job Crafting, and Identity Management
- Organizational Tasks Under the Revised Psychological Contract
- Worker Adaptation: From Standardized Tasks to Job Crafting and Identity Management
- Hiring Gig Workers: Triangular Relationships and Commitment
- Hiring Gig Workers: Staffing Agencies and Triangular Relationships
- Worker Adaptation to the New Hiring Contract: Transactional Contracts and Commitment
- Managing Gig Workers: Algorithmic Management, Autonomy, and Dependence
- The New Psychological Contract: Algorithmic Management
- Worker Adaptation to Algorithmic Management: Autonomy and Dependence
- Compensating Gig Workers: Pay, Benefits, and Income Volatility
- Compensation Under the New Psychological Contract
- Worker Outcomes and Adaptation to Gig Compensation: Pay, Benefits, and Income Volatility
- Pay Levels
- Income Volatility
- Obtaining Benefits
- Training and Development: Limited Investments and Self-Development
- Training Gig Workers Under the New Psychological Contract
- Worker Adaptation: The Need for Self-Development
- Teamwork: Blended Teams, Status, and Social Support
- Teamwork Under the New Psychological Contract
- Worker Adaptation to the Blended Workforce: Status and Social Support
- Navigating Status in Blended Team Settings
- Adapting to Social Isolation and/or Independent Work
- Research and Practical Implications
- Implications for Gig Workers
- Challenges of Autonomy
- Gig Work as an Investment in Career Development
- Discrimination
- Emotions and Stress in the Gig Economy
- Implications for Organizations
- Conduct Job Analyses
- Recruitment for Gig Jobs
- Compensation
- Conclusion
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Abstract
This article reviews the individual and organizational implications of gig work using the emerging psychological contract between gig workers and employing organizations as a lens. We first examine extant definitions of gig work and provide a conceptually clear definition. We then outline why both organizations and individuals may prefer gig work, offer an in-depth analysis of the ways in which the traditional psychological contract has been altered for both organizations and gig workers, and detail the impact of that...