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Reviewed in this issue: Intuition at Work (Currency), by Gary Klein, and Information Architecture: Blueprints for the Web (New Riders), by Christina Wodtke.
**** Most Web applications are the product of two distinct camps. Designers control the front-facing look and feel of the project, while engineers develop the back-end plumbing. The one voice that's all too seldom heard is that of the information architect-particularly given today's budgets, which rarely leave much room for additional specialists. That's a shame, because poor information architecture (IA) can doom a site just as...