Positive Engagement Techniques in Peer Support Programs and Police Culture: A Systematic Literature Review

Abstract

This systematic literature review (SLR) synthesized existing research regarding positive engagement techniques used by peer support mentors to build resilience, including an examination of how a positive police culture may impact the engagement levels in peer support programs. Peer support mentors in law enforcement provide much-needed support for police officers. Witnessing traumatic events and receiving ongoing job scrutiny can negatively impact police officers. In addition, officers may not be comfortable talking about struggles with people outside the profession. The findings of this applied doctoral project brought insight into the positive engagement techniques used by peer support mentors to build resilience and how a positive police culture affected the engagement levels in peer support programs. The analysis of the scholarly research literature revealed four themes: value and worth, trustworthiness, dependability, and support. The findings indicated the need for peer support mentors who demonstrate positive relationship skills and for administrations to support procedures outlining the agency’s peer support program and mentor responsibility. These factors contribute to positive police culture, laying the groundwork to support law enforcement officers in developing professional resiliency.