Content area
Full Text
Abstract: This study aims to determine the correlation between four variables, gross domestic product per capita (GDP), population (Pop.), Individuals using the Internet (It.net.user) and the global innovation index (GII) regarding the development of e-government according to the E-government Development Index (EDGI). The purpose is to determine which model best predicts the behavior of the variables and to provide tools that can guide decision-making in public policy and e-government. Four hypotheses were proposed about the relationship between the variables and the E-government Development Index. The data about GDP, Pop., It.net.users, and GII for the analysis were extracted from the United Nations Department of Economic and Social Affairs, the World Bank and Cornell University, INSEAD, and the World Intellectual Property Organization (WIPO) respectively. The database consisted of a panel of 91 countries analyzed in the time interval from 2003 to 2020, with a total of 1683 observations. A linear panel data model was used, and fixed and random effects models were estimated. The Hausman test was applied, and it was determined that the appropriate statistical model was a fixed effects model. This model was used to test the four hypotheses. All of them were accepted.
Keywords: e-government, E-government Development Index, predictive model.
JEL: O57; C23; H19
DOI: https://doi.org/10.24818/amp/2023.40-08
(ProQuest: ... denotes formulae omitted.)
Introduction
The Covid 19 pandemic has accelerated technology adoption processes in all scenarios due to the limitations on human mobility during its confinement stage. Education, banking, commerce, and public administration have had to adopt urgent plans and measures supported by Information and Communication Technologies (ICT) to expand the supply of services and improvise new ways of working in multiple sectors (IDB, 2021; Burlaco et al., 2021). Thousands of public offices that were suddenly closed improvised the migration of face-to-face services to the digital world.
E-government, which has been promoted as a key governance indicator since the 90's, is once again under the watchful eye of citizens. "The recent global pandemic has highlighted the importance of efficient communication between the government and its citizens through online platforms. While approximately 90% of governments around the world have opened up their websites to provide government information and public services, many have been criticized for their quality issues" (Lee et al., 2021).
A comprehensive report published...