Content area
Abstract
An analysis of the characteristics of cross-cultural disputes leads to principles upon which the resolution of these disputes should be based. These principles are: having the primary goal of creation and maintenance of long-term working relationships, accounting for the parties affected, addressing the whole dispute, building trust, and undertaking empathic dialogue.
We can look at existing dispute resolution mechanisms and determine the extent to which the principles of cross-cultural dispute resolution can be incorporated, given the particular structure of a form of legal decision-making. Using the Yukon land claim negotiations as an example, the principles for cross-cultural dispute resolution can assist in the analysis of different processes.
By using the principles as a basis for a dispute resolution mechanism, cross-cultural disputes can be more effectively resolved. A dispute resolution mechanism that accounts for the characteristics of a culturally plural society benefits the whole society by ensuring more effective communication between cultures and communities, and better relationships over the long term.
