Content area
Abstract
The present study sought to identify why a common trend of research shows ethnic differences in job satisfaction and organizational commitment. Most literature revealed that ethnic minorities are generally less satisfied with their jobs and have higher turnover rates than majority group members. This study proposed that ethnic minorities are more prone than nonminorities to becoming socially isolated because they are perceived as being different from majority group members. This factor, in turn, causes lowered job satisfaction and organizational commitment. Past research has addressed related issues concerning organizational socialization but has neglected to consider it as a possible mediator in the relationship between ethnicity and job satisfaction/organizational commitment.
In this study, 68 Anglo-Americans and 34 African-Americans were examine to test the relationship. Ethnic minorities were found to be more socially excluded from their work counterparts and were less satisfied with their co-workers and with the work itself.