Best practices in exemplary service delivery: A multiple case study of service quality
Wollard, Karen Kelly.
Florida International University ProQuest Dissertations Publishing, 2006. 3249724.
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
This is a short preview of the document. Your library or institution may give you access to the complete full text for this document in ProQuest.
Alternatively, you can purchase a copy of the complete full text for this document directly from ProQuest using the option below: