Content area

Abstract

The purpose of the study was to explore core factors that impact digitalization as a strategic agility tool to increase financial inclusion in the unbanked and underbanked populations in the United States. The relationship between digitalization, strategic agility, and financial inclusion is not yet fully understood, and there is a gap in the literature on the impact and fusion of the three concepts. The study utilized the systematic review qualitative process to research and analyze scholarly peer-reviewed articles. A three-step thematic coding process was performed to identify key concepts, codes, and categories, resulting in five themes. Recommendations were submitted based on the evidence revealed. The study may have implications for scholars and practitioners, as it may lead to the effective development of strategies and solutions that increase financial Inclusion, resulting in economic equality and financial well-being of approximately 5.9 million unbanked and 18.7 million underbanked individuals in the United States. The study also made the business case for exploring opportunities in the expanding underbanked population that may positively impact the performance and profitability of formal financial institutions.

Details

1010268
Business indexing term
Title
Digitalization as a Strategic Agility Tool to Increase Financial Inclusion in the Unbanked and Underbanked Populations in the United States
Number of pages
126
Publication year
2024
Degree date
2024
School code
1487
Source
DAI-A 86/2(E), Dissertation Abstracts International
ISBN
9798383582039
Advisor
Committee member
Sava, Monica; Alshameri, Faleh
University/institution
University of Maryland University College
Department
School of Business
University location
United States -- Maryland
Degree
D.B.A.
Source type
Dissertation or Thesis
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
31488658
ProQuest document ID
3086789174
Document URL
https://www.proquest.com/dissertations-theses/digitalization-as-strategic-agility-tool-increase/docview/3086789174/se-2?accountid=208611
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Database
ProQuest One Academic