Abstract

Knowledge Management Systems (KMS) are vital for organizations in managing knowledge creation, sharing, and utilization. Integrating KMS with advanced technologies like knowledge graphs and semantic technologies can greatly enhance their functionality in business contexts. This research aims to systematically reviews and evaluates studies on the integration of knowledge graphs and semantic technologies. The study follows PRISMA guidelines for methodological rigor. The review includes articles published between 2005 and 2024 from databases like ScienceDirect and IEEE Xplore, focusing on keywords such as “knowledge graph” and “knowledge management systems.” From an initial 18,900 articles, 73 were selected for detailed analysis. The findings indicate that using tools like RDF, SPARQL, OWL, and SKOS enhances KMS capabilities, enabling features like semantic search and intelligent recommendations. However, challenges such as scalability, semantic disambiguation, and data privacy need to be addressed to fully realize KMS's potential in supporting organizational knowledge management.

Details

Title
Knowledge Management Systems in Business Management Using Knowledge Graphs and Semantic Technologies
Author
Yara Mohammad 1 ; Nachouki, Mirna 2 ; Elfadil, Mohamed 2 

 American University of Sharjah, UAE 
 Ajman University, UAE 
Pages
1-29
Publication year
2025
Publication date
2025
Publisher
IGI Global
ISSN
1548-0666
e-ISSN
1548-0658
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
3166783894
Copyright

© 2025. This work is published under https://creativecommons.org/licenses/by/4.0/ (the “License”).  Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.