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Imagine you are setting up a new display when a community member approaches you about a book their family checked out. They feel that the book is inappropriate for their family to read. You may feel a variety of emotions: fear, anger, defensiveness. If you are not in a position to make decisions in your organization, you may also feel uncertainty and helplessness.
However, no matter your position in the library, you can personally develop a confident approach to intellectual freedom challenges and bring that lens to your wider organization for greater team unity and preparedness.