Influence of digital transformation on the supply chain resilience of Chinese manufacturing enterprises: a mixed-methods perspective

Abstract

Purpose

This study aims to examine the impact of digital transformation (DT) on supply chain resilience (SCR) in Chinese manufacturing enterprises by analyzing its technological and managerial pathways in the digital era. To achieve this, the study extends the understanding of DT through the lens of organization information processing theory, clarifying its role in strengthening SCR.

Design/methodology/approach

A two-stage methodology was used, commencing with a qualitative study that led to the development of a research framework formed through the content examination of semi-structured interviews conducted with 20 industry specialists. Subsequently, a quantitative investigation was carried out using questionnaire responses from 366 middle and senior management personnel in the Chinese manufacturing enterprises to corroborate the research framework.

Findings

Both the technological and managerial dimensions of DT make a significant contribution to improving SCR, with supply chain collaboration (SCC) serving as an important mediator in this process. In addition, government financial and non-financial support is essential in moderating the influence of DT on SCR.

Originality/value

First, the authors extend the current literature by considering managerial transformation as another pivotal facet of DT within manufacturing enterprises. Second, by clarifying the mediating role of SCC and the moderating influence of two forms of government support, the authors illuminate the complex mechanisms by which DT enhances SCR.