Attitudes to the Use of Artificial Intelligence in Language Learning: The Case of Chatbots in Saudi Arabia

Abstract

Artificial intelligence (AI) is one of the fastest growing technologies today. Its extraordinary scope and capabilities have led people of all ages and abilities to employ it in many of their activities. Language learning is a lifetime experience that could benefit from the use of AI and thus it is worth exploring people's awareness of this technology and its implications. Thus, this study aims to explore attitudes to AI chatbots and its usability in language learning in Saudi Arabia. The results showed favorable attitudes among most participants towards using AI chatbots in language learning. ChatGPT, Google Translate, and Duolingo are the AI chatbots best recognized and viewed as the most usable among the participants. AI is heavily incorporated in language learning technologies (LLTs) and chatbots. It seems that the merits of employing AI chatbots in language learning are greater than the drawbacks. Further research is needed to explore the challenges, potential threats and future expectations related to the application of AI chatbots in language learning.