Content area
Business growth happens if we have a business model.The tourist industry, together with the hotel industry, is triggered by technology. Technology determines the strategies and competitiveness of tourist organizations and destinations (Buhalis and Law, 2008). The entire IT systems spread quickly all over the world. And the tourist industries are not protect on these influences. Many tourist entities, many organizations, have had to transform their strategic management and marketing and have accessed redesign to achieve the best operational practices and to benefit from the changes in which the new technological paradigm. And as many authors point out, technological innovations are the catalyst of development and competitiveness in tourism (Buhalis, 2000). Purpose - Technology revolutionizes the tourist industry and determines the strategy and competitiveness of tourist organizations and the cities themselves, the state. This work aims to explore the transformation and disruptive nature of the technology in tourism, the hotel industry viewed through the benefits of the use of circular economy. Design methodology/approach - this work is based on systematic research. Findings - Technology innovations gather a whole host of stakeholders in the tourist service of ecosystems. Technologically strengthened tourist experiences are increasingly supporting guests and tourists in joint creation value in all stages of travel. Ambient intelligence (Ami) triggers a range of disruptive technologies. The inevitably smart environments are transformed by industrial structures, processes and practices, with a devastating effect on services innovations, strategy, management, marketing and competitiveness of all involved. The transition to the circular economy is encouraged by the development of digital technologies. Originality/value - work synthesizes the development of technology for tourism and hotel and proposes future research.