Content area
Objective: To investigate the meaning of the managerial role from the perspective of professor-managers in graduate programs at a Federal Institution of Higher Education. Methodology: Qualitative approach, using the oral history method. Narrative interviews were conducted with fifteen graduate program coordinators. Results: The narratives revealed that coordinators play a central role in managing internal and external relationships, facing challenges related to excessive bureaucracy, limited financial resources, as well as issues of status and egos which directly influence their management practices in the context of graduate programs. Practical Implications: The results highlighted the need for institutional support for professor-managers through initiatives promoted by the educational institutions themselves and higher authorities. Social Implications: The research suggested that supporting professor-managers could improve university management and, consequently, student training, thereby reflecting positively on society as a whole. Theoretical Implications: This study contributes to the literature by addressing university management by highlighting the complexity and challenges faced by professor-managers. Additionally, it paves the way for future research on managerial practice in other academic contexts. Originality/Value: This research offered a unique perspective by exploring the managerial role in graduate programs, a context that remains underexplored. It highlighted the importance of support initiatives for professor-managers, which are essential for enhancing the quality of university management and, therefore, the graduate programs.