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COVID-19 has disrupted the standard working methods despite the practicability of remote work before the pandemic. However, the productivity of employees working from home has always been at the forefront of debates among managers and business owners. When vaccines were approved and available, enabling employees to return to the office, there was a lack of literature examining the impact of mental health, stress, and family work–life balance on employees’ productivity. As a result, employers cannot determine how impactful mental health, stress, and family work–life balance on employees’ productivity were in the financial sector (personal banking, investment banking, and loan servicing). As of May 2020, when the quarantine began, half of workers were working from home, with 35% having switched from commuting to working at home and the other 15% working from home (Kaufman & Taniguchi, 2021). After the peak of the pandemic and when massive vaccination started, about 40% of workers worked from home for at least some days. This percentage of employees fears returning to the office because of the rapid spread of the virus and the chance of getting the disease (Kaufman & Taniguchi, 2021). Previous work done in this area relates to the finding by C. E. Hall et al. (2023), which examines working from home as it impacts mental health and productivity by eliminating commuting time and flexibility during COVID-19. However, the finding has a gap because it does not cover the impact of mental health on productivity of employees returning to the office in the financial sector. This study examined the impact of mental health, stress, and family work–life balance on employees’ productivity when returning to the office. It examined these variables by comparing remote work arrangements and working in the office to see how employees feel about productivity.