Content area

Abstract

Public and private libraries in the Midwestern United States are experiencing a significant staff shortage, a problem that concerns community members, library directors, and policymakers. Staff shortages hinder access of community members to essential library services, including literacy programs, informational support, job application assistance, research assistance, and safety during community crises. This qualitative, pragmatic inquiry study explored effective strategies successful library leaders used to attract and retain qualified employees. Grounded in Herzberg's motivation-hygiene theory, this study explored successful retention practices applied by six purposively sampled library managers and directors in the Midwestern United States. Data included interview transcripts and a review of the American Library Association (ALA) website. The reflexive thematic analysis was conducted on the semi-structured interview data, resulting in three important themes: (a) developing strategic alliances with professional associations such as the ALA to create recruitment pipelines; (6) providing encompassing compensation plans, such as a tiered retirement plan and tuition reimbursement; and (c) incorporating technology to improve efficiency in operation and employee satisfaction. A key recommendation is that library directors should devote at least 3% of the yearly budget to ALA training programs. The implications for positive social change include the potential for library administrators and policy makers to implement effective recruitment and retention strategies, thereby stabilizing library services to their vulnerable and underserved communities.

Details

1010268
Business indexing term
Title
Successful Strategies to Attract and Retain Library Staff
Number of pages
79
Publication year
2025
Degree date
2025
School code
0543
Source
DAI-A 87/2(E), Dissertation Abstracts International
ISBN
9798290946009
University/institution
Walden University
Department
Business Administration
University location
United States -- Minnesota
Degree
D.B.A.
Source type
Dissertation or Thesis
Language
English
Document type
Dissertation/Thesis
Dissertation/thesis number
32173717
ProQuest document ID
3238919056
Document URL
https://www.proquest.com/dissertations-theses/successful-strategies-attract-retain-library/docview/3238919056/se-2?accountid=208611
Copyright
Database copyright ProQuest LLC; ProQuest does not claim copyright in the individual underlying works.
Database
ProQuest One Academic