Content area
This exploratory case study investigated how civilian work managers perceive the challenges, catalysts, and contributions of disabled Post-9/11 U.S. military Veterans transitioning into civilian employment. Using questionnaires, semi-structured interviews, and focus groups, it examined workforce integration from a managerial perspective. Challenges included inadequate transition programming, workplace stigma, identity disruption, and systemic inequities, with shortcomings in the Transition Assistance Program (TAP) and fragmented support networks leaving many disabled Veterans unprepared for civilian workplace demands. Despite these obstacles, managers emphasized Veterans’ resilience, adaptability, and ability to turn adversity into innovation and strong leadership. The study introduces the Randall transition ecology theory(RTET), which conceptualizes transition as a nonlinear, ecologically layered process shaped by interdependent systems and personal agency. Findings highlight the need for trauma-informed,intersectionality-aware transition models, stronger oversight of Veteran-serving organizations,and integrated support systems to improve employment outcomes and workplace inclusion for Veterans with disabilities.