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This study explored the idea of gender, status, and primary framing in the context of the library workplace. Specifically, the study asks whether professional communications reflect the gender and status cues seen in other communication contexts, whether they follow the patterns of use found in prior research, and whether perceptions of librarianship as a feminine profession act as a frame for interactions between library users and librarians. The BERT large language model (LLM) was trained to classify a corpus of 2,737 chat transcripts generated by the reference chat system at a northeastern university in the United States. These chat transcripts, in addition to 931 transcripts used to train the BERT model, are analyzed for relationships between the gender of the librarian and the user and their use of tentative language, agentic and communal language, and status-oriented language, as well as how they framed their interaction with their partner. Four frames emerged: directing versus guiding for librarians and demanding versus petitioning for users. An experimental manipulation hiding the name of the librarian (and therefore gender information) is further used to examine whether, in the absence of name information, users imputed an assumed gender on the librarian. The collection of transcripts with hidden librarian names contained 185 transcripts; these transcripts were also labeled using the BERT LLM. Findings suggest that gender was related to use of language and choice of framing. Female librarians tended to be less tentative, more agentic, and more likely to use the directing frame than male librarians. Female users were likewise more likely to be agentic in their language than other users. Users tended to make more status claims and use more status-elevating language in interactions, while being primarily petitioning in their framing. Female users were more agentic than male users, however, user gender did not affect choice of framing by the user. Among librarians, where status adjusting language was evident, male librarians were more likely to use status-leveling language and female librarians more likely to use status-elevating language. The gender of the other participant in the conversation did not affect language or framing choices, suggesting that primary factors influencing choice of language and framing were on the part of the speaker, not their counterpart. Findings ran counter to prior research in some areas but were not inconsistent with elements of status and gender theory. Discussion of potential theoretical explanations, limitations, and directions for future research is provided.