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[...]agentic AI empowers systems to act autonomously, making decisions and executing tasks — even communicating directly with other AI agents — with little or no human involvement. The enterprise technology landscape is entering a critical pivot point as agentic AI transforms partner ecosystems from human-mediated, application integration networks into autonomous, self-orchestrating and intelligent ecosystems. Oracle is adding new pre-built agents to its Advertising and Customer Experience Cloud (Fusion Cloud CX) to help enterprises increase operational efficiency by automating sales, service, and marketing processes. Anushree Verma, Gartner senior director analyst, says most agentic AI projects today are early-stage experiments or proofs of concept, fueled primarily by hype and often misapplied.
Over the next few years, agentic AI is expected to bring not only rapid technological breakthroughs, but a societal transformation, redefining how we live, work and interact with the world. And this shift is happening quickly. “By 2028, 33% of enterprise software applications will include agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously,” according to research firm Gartner.
Unlike traditional AI, which typically follows preset rules or algorithms, agentic AI adapts to new situations, learns from experiences, and operates independently to pursue goals without human intervention. In short, agentic AI empowers systems to act autonomously, making decisions and executing tasks — even communicating directly with other AI agents — with little or no human involvement.
Agentic AI will enable machines to interact with the physical world with unprecedented intelligence, allowing them to perform complex tasks in dynamic environments, which could be especially useful for industries facing labor shortages or hazardous conditions.However, the rise of agentic AI also brings security and ethical concerns. Ensuring these autonomous systems operate safely, transparently and responsibly will require governance frameworks and testing.
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Agentic AI news and insights
Managing agentic AI risk: Lessons from the OWASP Top 10
December 19, 2025: LLM-powered chatbots have risks that we see playing out in the headlines on a nearly daily basis. But chatbots are limited to answering questions. AI agents, however, access data and tools and carry out tasks, making them infinitely more capable – and more dangerous to enterprises.
Agentic AI in 2026: More mixed than mainstream
December 18, 2025: Agentic AI is having its everything, everywhere, all at once moment. Or is it? Data clarifies. While 39% of organizations surveyed by McKinsey say they are experimenting with agents, only 23% have begun scaling AI agents within one business function
Overcome governance and trust issues to drive agentic AI
December 18, 2025: Fully autonomous agentic AI is still way off but AI agents are making inroads within enterprise software and workflows. Gartner predicts 40% of enterprise software will feature task-specific AI agents by the end of 2026 as the current trend for embedded AI assistants evolves.
Nvidia bets on open infrastructure for the agentic AI era with Nemotron 3
Decenber 15, 2025: AI agents must be able to cooperate, coordinate, and execute across large contexts and long time periods, and this, says Nvidia, demands a new type of infrastructure, one that is open. The company says it has the answer with its new Nemotron 3 family of open models.
Microsoft drops M365 Copilot price for SMBs, upgrades free Copilot Chat
November 19, 2025: Microsoft announced that it reduce the price of Microsoft 365 Copilot for small and mid-sized firms beginning next month. Microsoft 365 Copilot for Business will cost $21 per user, per month for customers with any Microsoft 365 Business plan. That’s down from the current $30 monthly price.
Microsoft Fabric IQ adds ‘semantic intelligence’ layer to Fabric
November 19, 2025: Microsoft promises enterprises better understanding of their data for workers and autonomous agents alike, but analysts fear deployment hurdles and vendor lock-in.
Microsoft unveils Agent 365 to help IT manage AI ‘agent sprawl’
November 18, 2025: As businesses begin deploying AI agents in greater numbers, IT teams will need to manage and secure those AI systems as they connect to corporate data. That’s the idea behind Microsoft’s Agent 365 (A365), a new “control plane” that lets customers deploy and govern the use of agents.
From chatbots to colleagues: How agentic AI is redefining enterprise automation
November 17, 2025: A new wave of agentic AI is taking shape: systems that not only converse but also reason, plan, and act within enterprise workflows. These agents are not assistants that talk; they are digital colleagues that think.
The enterprise IT overhaul: Architecting your stack for the agentic AI era
November 10, 2025: For the CIO, the conversation has officially moved past the large language model (LLM). The next critical chapter is agentic AI — autonomous systems capable of reasoning, planning and executing multi-step tasks across your enterprise. Agentic AI is here. Now, CIOs must orchestrate
October 23, 2025: Agentic AI is about to change how companies create value. Yet, most enterprises aren’t ready. The problem isn’t the technology — it’s the planning and execution. Too many pilots stall out because CIOs haven’t built the AI systems, guardrails and culture to move beyond experiments.
AI agents might smooth some of retail’s worst data problems
October 21, 2025: So many retail challenges hinge on unreliable product data. Can agentic AI clean up that data enough to make a difference? Can it do the same for other verticals?
The impact of agentic AI on SaaS and partner ecosystems
October 16, 2025: The enterprise technology landscape is entering a critical pivot point as agentic AI transforms partner ecosystems from human-mediated, application integration networks into autonomous, self-orchestrating and intelligent ecosystems.
Salesforce updates its agentic AI pitch with Agentforce 360
October 13 2025: Salesforce announced a new release of Agentforce that, it says, “gives teams the fastest path from AI prototypes to production-scale agents” — although with many of the new release’s features still to come, or yet to enter pilot phases or beta testing, some parts of that path will be much slower than others.
Gemini Enterprise is Google’s new ‘front door’ for agentic AI access at work
October 9, 2025: Google introduced an AI assistant to serve as a platform so users can access and coordinate AI agents that automate work tasks. Gemini Enterprise, which replaces the Agentspace app launched last year, also features new enterprise search functions to help customers tap into data from across an organization’s business apps.
Oracle’s agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders
October 7, 2025: Oracle is adding new pre-built agents to its Advertising and Customer Experience Cloud (Fusion Cloud CX) to help enterprises increase operational efficiency by automating sales, service, and marketing processes.
IBM touts agentic AI orchestration, cryptographic risk controls
October 7, 2025: IBM watsonx Orchestrate offers more than 500 tools and customizable, domain-specific agents from IBM and third-party contributors. Among the additions to watsonx Orchestrate are AgentOps capabilities that offer real-time monitoring and policy-based controls for observability and governance.
How self-learning AI agents will reshape operational workflows
October 6, 2025: Google’s recent whitepaper, “Welcome to the Era of Experience,” signals a shift in the way AI agents are trained. Google hypothesizes that allowing AI agents to learn from the experience of agents rather than solely from human-generated training data will enable autonomous AI to surpass its current capabilities.
Are your agentic AI projects driving toward success?
October 3, 2025: Anushree Verma, Gartner senior director analyst, says most agentic AI projects today are early-stage experiments or proofs of concept, fueled primarily by hype and often misapplied.
Microsoft unveils framework for building agentic AI apps
October 3. 2025: Microsoft has introduced the Microsoft Agent Framework, an open-source SDK and runtime for building, orchestrating, and deploying AI agents and multi-agent workflows, with full framework support for .NET and Python.
Salesforce Trusted AI Foundation seeks to power the agentic enterprise
October 2, 2025: As Salesforce pushes further into agentic AI, its aim is to evolve Salesforce Platform from an application for building AI to a foundational operating system for enterprise AI ecosystems.
ServiceNow’s AI Experience is an agentic AI UI for the Now Platform
September 30, 2025: ServiceNow today launched the AI Experience (AIx), a contextually aware multimodal AI-driven use UI for its Now platform. Building on the ServiceNow AI Platform and with a foundation in Now Assist, the company describes it as “a unified, conversational front door to enterprise AI.”
How MCP is making AI agents actually do things in the real world
September 29, 2025: You’ve seen them: Those incredible large language models (LLMs) that can chat, write and even generate code. They’ve revolutionized how we interact with technology, but there’s a new, even more exciting chapter unfolding. Discover how MCP is turning chatbots into doers, and the future of work may never look the same.
Agentic AI in IT security: Where expectations meet reality
September 29, 2025: Agentic AI has shifted from lab demos to real-world SOC deployments. Unlike traditional automation scripts, software agents are designed to act on signals and execute security workflows intelligently, correlating logs, enriching alerts, and even take first-line containment actions.
Walmart looks to cash in on agentic AI
September 19, 2025: Walmart doesn’t intend to lose its retail crown anytime soon. And, according to US EVP and CTO Hari Vasudev, the $815B company’s artificial intelligence strategy will play a key role in preventing that from happening.
5 steps for deploying agentic AI red teaming
September 17, 2025: As more enterprises deploy agentic AI applications, the potential attack surface increases in complexity and reach. But there is still hope that AI agents can be harnessed for defensive purposes too, including using traditional red teaming and penetration testing techniques but updated for the AI world.
Google unveils payments protocol for AI agents with major financial firms
September 17. 2025: Google has introduced the Agent Payments Protocol (AP2), an open framework developed with more than 60 payments and technology companies to support secure, agent-led transactions across platforms and payment methods.
CrowdStrike bets big on agentic AI with new offerings after $290M Onum buy
September 16, 2025: At its Fal.Con conference, the cybersecurity giant launched its Agentic Security Platform and Agentic Security Workforce, aiming to outpace AI-driven adversaries with real-time intelligence, automation, and a common language for defense.
Adobe makes Agent Orchestrator and AI agents generally available
September 10, 2025: Adobe Experience Platform (AEP) Agent Orchestrator and six new AI agents are designed to build, deliver, and optimize customer experience and marketing campaigns. The company also announced Experience Platform Agent Composer for customizing and configuring AI agents based on brand guidelines and organizational policy.
Rethinking the IT organization for the agentic AI era
September 2, 2025: With the advent of agentic AI, CIOs must be poised to adjust strategic IT priorities, mitigate new security risks, and reskill staff for a new era.
How to build a production-grade agentic AI platform
September 2, 2025: Modular orchestration, fail-safe design, hybrid memory management, and LLM integration with domain knowledge are essential to agentic AI systems that reason, act, and adapt at scale.
Agentic AI: A CISO’s security nightmare in the making?
September 2, 2025: Enterprises will no doubt be using agentic AI for a growing number of workflows and processes, including software development, customer support automation, and more. But what are the cybersecurity risks of agentic AI, and how much more work will it take for them to support their organizations’ agentic AI dreams?
Microsoft researchers develop new tech for video AI agents
September 2, 2025: Microsoft researchers are developing technologies for a new class of video AI agents to explore three-dimensional spaces before making decisions.The technology framework, called MindJourney, uses a range of AI technologies to understand and analyze 3D spaces, reason about the surroundings, and predict movement
Salesforce AI Research unveils new tools for AI agents
August 27, 2025: Salesforce announced a simulated enterprise environment, benchmark, and account data unification tool that are designed to help customers transform into agentic AI enterprises.
Agentic AI promises a cybersecurity revolution — with asterisks
August 18, 2025: The hottest topic at this year’s Black Hat conference was the meteoric emergence of AI tools for both cyber adversaries and defenders, particularly the use of agentic AI to strengthen cybersecurity programs.
4 thoughts on who should manage AI agents
August 11, 2025: As AI agents proliferate, we need to turn our attention beyond AI agent builder platforms to AI orchestration and AI GRC platforms. It also raises questions about which groups within the enterprise should manage AI agents and how they should be treated.
How bright are AI agents? Not very, recent reports suggest
July 31, 2025: Security researchers are adding more weight to a truth that infosec pros had already grasped: AI agents are not very bright, and are easily tricked into doing stupid or dangerous things
Will AI agents eat the SaaS market? Experts are split
July 31,2025: As hype about AI agents reaches new heights, an emerging theory suggests that the groundbreaking AI tools will kill the SaaS business model. The claim isn’t particularly new, but is resurfacing, with people like Microsoft CEO Satya Nadella voicing this position.
How agentic AI will change database management
July 28, 2025: Generative AI has already had a profound impact on the world of database management. And now, thanks to AI’s knack for pattern-recognition, teams can use generative AI to analyze data sets, detect anomalies, and access invaluable insights with record speed and precision.
As AI agents go mainstream, companies lean into confidential computing for data security
July 21, 2025: Companies need to stop ignoring data security as AI agents take over internal data movement in IT environments, analysts and IT execs warn. To address that issue, some tech players are embracing the concept of “confidential computing.” While it’s existed for years, it;s now finding new life with the rise of genAI.
How agentic AI will transform mobile apps and field operations
July 15, 2015: Agentic AI will usher in new mobile AI experiences. Construction, manufacturing, healthcare, and other industries with significant field operations will benefit from mobile AI agents and the resulting operational agility.
MCP is fueling agentic AI — and introducing new security risks
July 10, 2025: Model Context Protocol (MCP) has caught fire, with several thousand MCP servers now available from a wide range of vendors enabling AI assistants to connect to their data and services. And with agentic AI increasingly seen as the future of IT, MCP will only grow in use in the enterprise. But innovations like MCP also come with significant security risks.
3 industries where agentic AI is poised to make its mark
July 4, 2024: IT leaders from finance, retail, and healthcare lend insights into what organizations are doing with AI agents today — and where they see the technology taking their organizations and industries in the future.
IFS rolls TheLoops agentic AI into industrial ERP
June 27, 2025: IFS is adding AI agent development and management capabilities to its ERP platform with the acquisition of software startup The acquisition brings TheLoops’ full Agent Development life cycle (ADLC) platform into IFS, enabling enterprises to design, test, deploy, monitor, and fine-tune AI agents with built-in support for versioning, compliance, and performance optimization.
How AI agents and agentic AI differ from each other
June 12, 2025: With agentic AI in its infancy and organizations rushing to adopt AI agents, there seems to be confusion about the difference between “agentic AI” and “AI agents” technologies, but experts say there’s growing understanding that the two are separate, but related, tools.
The future of RPA ties to AI agents
June 10, 2025: RPA is accelerating toward a crossroads, with IT leaders and experts debating its future. Some IT leaders say that more powerful and autonomous AI agents will replace the two-decade-old AI precursor technology, while others predict that AI agents and RPA will work hand-in-hand.
MCP is enabling agentic AI, but how secure is it?
June 2, 2025: Model context protocol (MCP) is becoming the plug-and-play standard for agentic AI apps to pull in data in real time from multiple sources. However, this also makes it more attractive for malicious actors looking to exploit weaknesses in how MCP has been deployed.
The agentic AI assist Stanford University cancer care staff needed
May 30, 2025: At Microsoft Build 2025 earlier this month, Nigam Shah, CDO for Stanford Health Care, discussed agentic AI’s ability to redefine healthcare, especially in oncology, as physicians get overloaded with the administrative tasks of medicine, he said, which lead to burnout.
Agentic AI, LLMs and standards big focus of Red Hat Summit
May 26, 2025: Red Hat, announced a number of improvements in its core enterprise Linux product, including better security, better support for containers, better support for edge devices. But the one topic that dominated the conversation was AI.
Putting agentic AI to work in Firebase Studio
May 21, 2025: Putting agentic AI to work in software engineering can be done in a variety of ways. Some agents work independently of the developer’s environment, working essentially like a remote developer. Other agents directly within a developer’s own environment. Google’s Firebase Studio is an example of the latter, drawing on Google’s Gemini LLM o help developers prototype and build applications .
Why is Microsoft offering to turn websites into AI apps with NLWeb?
May 20. 2025: NLWeb, short for Natural Language Web, is designed to help enterprises build a natural language interface for their websites using the model of their choice and data to answer user queries about the contents of the website. Microsoft hopes to stake its claim on the agentic web before rivals Google and Amazon do.
Databricks to acquire open-source database startup Neon to build the next wave of AI agents
May 14, 2025: Agentic AI requires a new type of architecture because traditional workflows create gridlock, dragging down speed and performance. To get ahead in this next generation of app building, Databricks announced it will purchase Neon, an open-source serverless Postgres company.
Agentic mesh: The future of enterprise agent ecosystems
May 13, 2025: Nvidia CEO Jensen Huang predicts we’ll soon see “a couple of hundred million digital agents” inside the enterprise. Microsoft CEO Satya Nadella takes it even further: “Agents will replace all software.”
Google to unveil AI agent for developers at I/O, expand Gemini integration
May 13, 2025: Google is expected to unveil a new AI agent aimed at helping software developers manage tasks across the coding lifecycle, including task execution and documentation. The tool has reportedly been demonstrated to employees and select external developers ahead of the company’s annual I/O conference.
Nvidia, ServiceNow engineer open-source model to create AI agents
May 6, 2025: Nvidia and ServiceNow have created an AI model that can help companies create learning AI agents to automate corporate workloads. The open-source Apriel model, available generally in the second quarter on HuggingFace, will help create AI agents that can make decisions around IT, human resources and customer-service functions.
How IT leaders use agentic AI for business workflows
April 30, 2025: Jay Upchurch, CIO at SAS, backs agentic AI to enhance sales, marketing, IT, and HR motions. “Agentic AI can make sales more effective by handling lead scoring, assisting with customer segmentation, and optimizing targeted outreach,” he says.
Microsoft sees AI agents shaking up org charts, eliminating traditional functions
April 28, 2025: As companies increasingly automate work processes using agents, traditional functions such as finance, marketing, and engineering may fall away, giving rise to an ‘agent boss’ era of delegation and orchestration of myriad bots.
Cisco automates AI-driven security across enterprise networks
April 28, 2025: Cisco announced a range of AI-driven security enhancements, including improved threat detection and response capabilities in Cisco XDR and Splunk Security, new AI agents, and integration between Cisco’s AI Defense platform and ServiceNow SecOps.
Hype versus execution in agentic AI
April 25, 2025: Agentic AI promises autonomous systems capable of reasoning, making decisions, and dynamically adapting to changing conditions. The allure lies in machines operating independently, free of human intervention, streamlining processes and enhancing efficiency at unprecedented scales. But David Linthicum writes, don’t be swept up by ambitious promises.
Agents are here — but can you see what they’re doing?
April 23, 2025: As the agentic AI models powering individual agents get smarter, the use cases for agentic AI systems get more ambitious — and the risks posed by these systems increase exponentially.A multicloud experiment in agentic AI: Lessons learned
Agentic AI might soon get into cryptocurrency trading — what could possibly go wron
April 15, 2025: Agentic AI promises to simplify complex tasks such as crypto trading or managing digital assets by automating decisions, enhancing accessibility, and masking technical complexity.
Agentic AI is both boon and bane for security pros
April 15, 2025: Cybersecurity is at a crossroads with agentic AI. It’s a powerful tool that can create reams of code in a blink of an eye, find and defuse threats, and be used so decisively and defensively. This has proved to be a huge force multiplier and productivity boon. But while powerful, agentic AI isn’t dependable, and that is the conundrum.
AI agents vs. agentic AI: What do enterprises want?
April 15, 2025: Now that this AI agent story has morphed into “agentic AI,” it seems to have taken on the same big-cloud-AI flavor that enteriprise already rejected. What do they want from AI agents, why is “agentic” thinking wrong, and where is this all headed?
A multicloud experiment in agentic AI: Lessons learned
April 11, 2025: Turns out you really can build a decentralized AI system that operates successfully across multiple public cloud providers. It’s both challenging and costly.
Google adds open source framework for building agents to Vertex AI
April 9, 2025: Google is adding a new open source framework for building agents to its AI and machine learning platform Vertex AI, along with other updates to help deploy and maintain these agents. The open source Agent Development Kit (ADK) will make it possible to build an AI agent in under 100 lines of Python code. It expects to add support for more languages later this year.
Google’s Agent2Agent open protocol aims to connect disparate agents
April 9, 2025: Google has taken the covers off a new open protocol — Agent2Agent (A2A) — that aims to connect agents across disparate ecosystems.. At its annual Cloud Next conference, Google said that the A2A protocol will enable enterprises to adopt agents more readily as it bypasses the challenge of agents that are built on different vendor ecosystems not being able to communicate with each other.
Riverbed bolsters AIOps platform with predictive and agentic AI
April 8, 2025: Riverbed unveiled updates to its AIOps and observability platform that the company says will transform how IT organizations manage complex distributed infrastructure and data more efficiently. Expanded AI capabilities are aimed at making it easier to manage AIOps and enabling IT organizations to transition from reactive to predictive IT operations.
Microsoft’s newest AI agents can detail how they reason
March 26, 2025: If you’re wondering how AI agents work, Microsoft’s new Copilot AI agents provide real-time answers on how data is being analyzed and sourced to reach results. The Researcher and Analyst agents take a deeper look at data sources such as email, chat or databases within an organization to produce research reports, analyze strategies, or convert raw information into meaningful data.
Microsoft launches AI agents to automate cybersecurity amid rising threats
March 26, 2025: Microsoft has introduced a new set of AI agents for its Security Copilot platform, designed to automate key cybersecurity functions as organizations face increasingly complex and fast-moving digital threats. The new tools focus on tasks such as phishing detection, data protection, and identity management.
How AI agents work
March 24, 2025: By leveraging technologies such as machine learning, natural language processing (NLP), and contextual understanding, AI agents can operate independently, even partnering with other agents to perform complex tasks.
5 top business use cases for AI agents
March 19, 2025: AI agents are poised to transform the enterprise, from automating mundane tasks to driving customer service and innovation. But having strong guardrails in place will be key to success.
Nvidia launches AgentIQ toolkit to connect disparate AI agents
March 21, 2025: As enterprises look to adopt agents and agentic AI to boost the efficiency of their applications, Nvidia this week introduced a new open-source software library — AgentIQ toolkit — to help developers connect disparate agents and agent frameworks..
Deloitte unveils agentic AI platform
March 18, 2025: At Nvidia GTC 2025 in San Jose, Deloitte announced Zora AI, a new agentic AI platform that offers a portfolio of AI agents for finance, human capital, supply chain, procurement, sales and marketing, and customer service.The platform draws on Deloitte’s experience from its technology, risk, tax, and audit businesses, and is integrated with all major enterprise software platforms.
The dawn of agentic AI: Are we ready for autonomous technology?
March 15, 2025: Much of the AI work prior has focused on large language models (LLMs) with a goal to give prompts to get knowledge out of the unstructured data. So it’s a question-and-answer process. Agentic AI goes beyond that. You can give it a task that might involve a complex set of steps that can change each time.
How to know a business process is ripe for agentic AI
March 11, 2025: Deloitte predicts that in 2025, 25% of companies that use generative AI will launch agentic AI pilots or proofs of concept, growing to 50% in 2027. The firm says some agentic AI applications, in some industries and for some use cases, could see actual adoption into existing workflows this year.
With new division, AWS bets big on agentic AI automation
March 6, 2025: Amazon Web Services customers can expect to hear a lot more about agentic AI from AWS in future with the news that the company is setting up a dedicated unit to promote the technology on its platform.
How agentic AI makes decisions and solves problems
March 6, 2025: GenAI’s latest big step forward has been the arrival of autonomous AI agents. Agentic AI is based on AI-enabled applications capable of perceiving their environment, making decisions, and taking actions to achieve specific goals.
CIOs are bullish on AI agents. IT employees? Not so much
Feb. 4, 2025: Most CIOs and CTOs are bullish on agentic AI, believing the emerging technology will soon become essential to their enterprises, but lower-level IT pros who will be tasked with implementing agents have serious doubts.
The next AI wave — agents — should come with warning labels. Is now the right time to invest in them?
Jan.13, 2025: The next wave of artificial intelligence (AI) adoption is already under way, as AI agents — AI applications that can function independently and execute complex workflows with minimal or limited direct human oversight — are being rolled out across the tech industry.
AI agents are unlike any technology ever
Dec. 1, 2024: The agents are coming, and they represent a fundamental shift in the role artificial intelligence plays in businesses, governments, and our lives.
AI agents are coming to work — here’s what businesses need to know
Nov. 21, 2024: AI agents will soon be everywhere, automating complex business processes and taking care of mundane tasks for workers — at least that’s the claim of various software vendors that are quickly adding intelligent bots to a wide range of work apps.
Agentic AI swarms are headed your way
November 1, 2024: OpenAI launched an experimental framework called Swarm. It’s a “lightweight” system for the development of agentic AI swarms, which are networks of autonomous AI agents able to work together to handle complex tasks without human intervention, according to OpenAI.
Is now the right time to invest in implementing agentic AI?
October 31, 2024: While software vendors say their current agentic AI-based offerings are easy to implement, analysts say that’s far from the truth.
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